What we teach.
Three courses grounded in peer-reviewed research. Each one adapted to your sector, your team, and the situations your people actually face.
Advanced Behavioural & Credibility Analysis
Read behaviour accurately under pressure.
Three streams of research underpin this course: non-verbal behaviour, behavioural sequence analysis, and the science of credibility assessment. Every skill taught is traceable to peer-reviewed evidence. No proprietary "body language" systems, no pop-psychology shortcuts.
Participants learn to observe behaviour systematically, assess credibility against a structured framework, and identify behavioural inconsistency in real time, under pressure, with the discipline to distinguish what the evidence supports from what it does not.
- A structured observational framework you can apply in interviews, meetings, and field settings
- The ability to identify behavioural deviations from a person's established baseline
- Credibility assessment skills rigorous enough to withstand professional scrutiny
- A clear understanding of what the research actually supports, and what it does not
Delivered in-person, blended, or as an extended practitioner programme. Case studies and scenarios are rebuilt to match your sector. Duration is scaled to your team's needs and operational context.
Emotional Intelligence Under Pressure
Regulate. Recognise. Respond effectively.
Grounded in the ability model of emotional intelligence and validated assessment frameworks, extended through cross-cultural emotion research. This is emotional intelligence as an operational skill, not a personality quiz or a wellness exercise.
Build measurable emotional intelligence competencies that translate directly into better performance: reading a tense room accurately, staying composed during confrontation, making sound decisions when others around you are reactive.
- The ability to accurately identify emotions, your own and other people's, in real situations
- Regulation techniques that hold up under operational stress, not just in a calm training room
- Cross-cultural emotional literacy for working across diverse teams and contexts
- The language and composure to navigate difficult conversations without escalating them
Standalone course or integrated with Courses 1 and 3 as a cohesive practitioner programme. Sector-specific scenarios and role-play exercises throughout.
Psychological First Aid
Stabilise. Protect. Support recovery.
Draws on crisis intervention theory, trauma psychology, and occupational mental health research. Designed for the acute window: the hours and days immediately after a critical incident, before a clinician is in the room.
Give your people the skills to provide immediate, stabilising support after a critical incident, keeping affected colleagues safe and functional until professional clinical help is available.
- A practical PFA protocol you can deploy immediately after an incident
- The ability to stabilise someone in acute distress without inadvertently retraumatising them
- Awareness of compassion fatigue and concrete self-protection strategies
- Tools for building organisational resilience, so your team can sustain this over time, not just respond once
Standalone or as part of the integrated three-course programme. Particularly relevant for organisations where staff routinely encounter traumatic situations: emergency services, hospitals, schools after critical events.
Frequently asked.
What makes these courses different from general behavioural training?
Most behavioural training targets general audiences in stable settings. Our courses are calibrated for people who work under pressure, where misreading a situation has real consequences. The underlying science is the same; the scenarios, pacing, and application are entirely different.
Can the courses be adapted to our sector?
Yes, and this is standard, not an extra. We rebuild case studies, scenarios, and terminology to match your operational context. A law enforcement cohort and a hospital leadership team receive the same scientific foundations with completely different examples and exercises.
Can all three courses be delivered as one programme?
Yes. Each stands alone, but organisations that deal with genuinely high-stakes situations benefit most from taking them together. Behavioural analysis, emotional intelligence, and psychological first aid reinforce each other. People who can read behaviour accurately also regulate their own responses better and support colleagues more effectively after incidents.
Who leads the training?
Abdibasid Ali Mohamed, the person who designed the methodology, leads all delivery. He holds an MSc in Communication, Behaviour and Credibility Analysis (Manchester Metropolitan University) with advanced training in applied emotion science and credibility assessment. Every claim in the curriculum is traceable to peer-reviewed research. No unverified frameworks, no inflated credentials.
Want to discuss what fits your team?
Every engagement starts with a conversation about your environment, your people, and what you need to address. No sales pitch.
Get in touch